Extracted slide text
Net Promoter Score climbed from 16 to 49
What our users think. Our Net Promoter Score started at 16. It's now at 49 and the best is yet to come. NPS plotted from May 2018 through January 2019 to April 2019, annotated with the Payday, Predictions, Reporting Error, Emma 2.0 and Insights releases.
Observation · not investment advice
What this slide does
“Net Promoter Score climbed from 16 to 49” gives the deck a concrete traction claim. What our users think. Our Net Promoter Score started at 16. It's now at 49 and the best is yet to come. NPS plotted from May 2018 through January 2019 to April 2019, annotated with the Payday, Predictions, Reporting Error, Emma 2.0 and Insights releases. Its job is to make that part of the argument easy to grasp before the narrative advances to the next point.
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